Refund Policy
Our Commitment
At Speed Transit Corp, we strive for reliability in every shipment. Once a freight service is scheduled or delivery is completed, services are generally non-refundable. Since logistics involves pre-planned resources and fuel, we must ensure our operations remain efficient for all clients. We keep our terms direct and professional to maintain transparency across our interstate transportation network.
Eligibility for Refunds
A refund or credit may be issued if Speed Transit Corp cancels a load or fails to provide the agreed-upon transportation service due to internal operational issues. We do not offer refunds for delays caused by weather, road closures, or external factors beyond our control. If we are unable to fulfill your request after booking, we will work with you to rectify the situation or provide a service credit.
How to Request a Review
To request a refund or a review of your shipment charges, please contact us via phone or email. provide your load number and details regarding the issue. All refund requests are reviewed on a case-by-case basis by our billing department to ensure a fair resolution. Decisions are final and based on the specific circumstances of the logistics contract.